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Responsible Gaming
Bonza Spins Casino supports a safe, balanced and informed approach to online gambling. Gambling should be treated as entertainment, not as a way to make money or manage financial difficulties. Take time to understand the risks, set limits before you play and seek support if gambling is no longer enjoyable or feels difficult to control.
Gamble responsibly
Online gambling involves financial risk. Games are based on chance, and outcomes cannot be predicted or controlled. Past results do not affect future results, and a win is never guaranteed. No strategy can remove the risk of losing money. You should only gamble with money you can comfortably afford to lose after your essential costs and financial commitments have been covered.
Before you start, decide how much time and money you are prepared to spend. Treat these amounts as entertainment expenses rather than an investment. Once your limit has been reached, stop playing. Do not increase your budget because you are losing, and do not continue playing in an attempt to recover previous losses. Chasing losses can lead to larger losses and may make it harder to maintain control.
- Set a spending limit and a time limit before each gaming session.
- Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
- Take regular breaks and avoid playing for longer than planned.
- Do not gamble when you are upset, stressed, tired, bored or under the influence of alcohol or drugs.
- Do not borrow money, use credit intended for essential expenses or sell belongings to fund gambling.
- Never view gambling as a source of income or a solution to financial problems.
- Keep your account details secure and do not allow other people to use your account.
- Review your gambling activity regularly and act early if your behaviour starts to change.
Responsible gambling is about making informed choices and remaining in control. A win may be enjoyable, but it should not encourage you to increase your stakes beyond the limits you set. Similarly, a loss should not be treated as a reason to play more. The safest approach is to decide your limits in advance and follow them consistently.
Tools to help you stay in control
Bonza Spins Casino may provide account management tools that can help you monitor and control your play. Depending on the options available to you, these tools may include deposit limits, loss limits, session reminders, reality checks, temporary account breaks or self-exclusion. The availability and operation of a particular tool may depend on your account, applicable requirements and the platform’s current features.
Set limits before playing
A limit is most effective when it is set before you begin gambling. Consider setting daily, weekly or monthly limits that reflect your personal budget. Choose an amount that would not affect your ability to meet ordinary living costs. If a limit feels difficult to follow, reduce it or stop gambling and seek support.
Take a break
A temporary break can help you step away from gambling and consider your habits without pressure. During a break, avoid attempting to open another account or using another person’s account to continue playing. If you need a longer or permanent restriction, consider self-exclusion and contact the available support channel through the website.
Use self-exclusion
Self-exclusion is a stronger restriction for people who want to stop gambling for a set period or indefinitely. It is a personal decision to prevent access to gambling services. Requests may be subject to identity and account checks, and any applicable process or conditions will be explained when you make the request. Self-exclusion should be taken seriously and should not be bypassed.
If you believe your account needs a restriction, contact the website’s available customer support or responsible gambling channel as soon as possible. Do not wait until your gambling has caused financial, relationship or emotional harm.
Recognising signs of harm
Gambling-related harm can develop gradually. Some people may not recognise a problem until it affects their finances, relationships, work or wellbeing. Consider whether any of the following signs apply to you or someone close to you:
- Spending more money or time gambling than you intended.
- Trying to cut back or stop but being unable to do so.
- Chasing losses or increasing bets to try to win back money.
- Hiding gambling activity, losses or account transactions from others.
- Borrowing money, missing payments or experiencing financial pressure because of gambling.
- Feeling restless, anxious, irritable or low when not gambling.
- Gambling to escape personal problems or uncomfortable feelings.
- Losing interest in work, study, family, friends or other activities.
- Arguing with people close to you about gambling.
- Selling possessions or using important household funds to continue playing.
- Neglecting sleep, health, responsibilities or personal relationships.
- Thinking about gambling frequently or planning your day around it.
One or more of these signs may indicate that gambling is no longer safe or enjoyable. You do not need to wait for a crisis before taking action. Stop playing, use a break or self-exclusion option, and speak with someone you trust. Early support can make it easier to regain control.
Protecting young people and vulnerable people
Gambling is intended only for people who meet the applicable legal age requirements in Australia. Bonza Spins Casino does not support underage gambling. Do not share your account, payment methods or login details with anyone else. Parents, carers and household members should consider using device controls, payment protections and privacy settings to reduce access to gambling services.
If you are concerned that another person may be gambling in a harmful way, approach the subject calmly and without judgement. Encourage them to pause gambling and seek professional assistance. You should also protect your own finances and wellbeing, and obtain independent advice where appropriate.
Getting help in Australia
Confidential support is available across Australia for people affected by gambling, including family members and friends. You can contact a recognised gambling support service in your state or territory, speak with a qualified counsellor, or use an Australian gambling support service available online. These services can provide information, counselling, financial guidance and help with making a plan to stop or reduce gambling.
You can also speak with your doctor or another trusted health professional. They may help you understand the effects of gambling on your mental health, finances and relationships, and can refer you to suitable services. If gambling has created debt or payment problems, consider contacting a free financial counselling service before taking on further credit or making major financial decisions.
- Stop gambling and close the gaming session.
- Record any immediate concerns, such as money owed, missed bills or time spent gambling.
- Tell a trusted person what is happening and ask them to help you follow your plan.
- Apply a limit, temporary break or self-exclusion through the available account options.
- Contact a recognised Australian gambling support service or qualified professional.
- Review your access to money, payment methods and gambling-related advertising.
- Seek urgent assistance if you feel unsafe or believe you may harm yourself or someone else.
If you are in immediate danger or experiencing a mental health emergency, contact emergency services in Australia or attend the nearest hospital emergency department. For urgent emotional support, use a recognised Australian crisis support service. If you are outside Australia, contact the emergency or crisis service available in your location.
Bonza Spins Casino encourages players to take responsible gambling seriously. This information is general in nature and is not a substitute for professional financial, legal, medical or counselling advice. If you are unsure whether gambling is suitable for you, the safest choice is not to gamble.
